[Request] Regarding inquiries regarding returned products

2022/9/1

Thank you very much for your patronage of Dream Warrior Valis.​

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From yesterday (8/31), we have started shipping crowdfunding return items.

For inquiries regarding the delivery status of returns or in the unlikely event that there is a defect in the returned item, please contact:
We kindly ask that you please contact us via Makuake message via "Contact the executor" rather than by phone.

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Due to the convenience of our company introducing remote work,
It is difficult for the person in charge to respond over the phone,
In addition, in order to accurately obtain and record customer information,
We would appreciate it if you could communicate with us via Makuake messages.

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Thank you for your understanding and cooperation.